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COVID-19: Testing · Vaccines · Resources · Safety · Hotline: 610-447-6730

COVID-19: Testing · Vaccines · Resources · Safety · Hotline: 610-447-6730

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Patients & Visitors

Important information for our patients and their loved ones.

Home / Patients & Visitors

Patient Information

Important information for Crozer Health patients, including how to request an appointment, prepare for your visit and navigate our hospitals.

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Visiting Crozer Health

Crozer Healthwelcomes visitors and provides you with the following information concerning locations, transportation information, visiting hours, hospital services and visitor policies.

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Request Your Medical Records Online

If you need copies of your medical records, you can easily request them online and have them conveniently mailed to your home or download your files directly to your computer.

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Our Policies

Select from the links below to learn about our patient policies.

  • Advance Directives
  • Child Abuse Prevention
  • Financial Assistance Policy
  • Non-Discrimination Statement
  • Notice to Medicare Patients
  • Patient Consent Form
  • Patient Privacy
  • Patient Rights & Responsibilities
  • Releasing Patient Information
  • Smoke-Free Policy

Share Your Feedback

If you are a patient or visitor, please use our online form to submit comments, questions or feedback on your experience. A representative will contact you shortly. 

Contact Us

Hospital Phone Directories

  • Open 24 hours a day, every day of the year. General hours of office operation are weekdays, 8 a.m. - 4:30 p.m.

    Main Number: 610-447-2000

    Patient Information/Lobby: 610-447-6321

    Billing: 1-877-884-1564 for hospital bills; 610-490-7900 for CHMG or HAN physician bills

    Note: When calling a department within the hospital, please dial the last four digits of the number.

    Care Management (Social Work) 610-447-2686
    Home Care/Hospice 610-447-0700
    Medical Records 610-447-2375
    Pastoral Care Services 610-490-7908
    Patient Representative 610-447-6317
    Physician Referral 800-254-3258
    Radiology Scheduling 866-525-9729
    Senior Support Line 800-254-7539
    Walgreens Pharmacy 610-876-5700
  • Open 24 hours a day, every day of the year. General hours of office operation are weekdays, 8 a.m. - 4:30 p.m.

    Main Number: 610-284-8100

    Billing: 1-877-884-1564 for hospital bills; 610-490-7900 for CHMG or HAN physician bills

    Physician Referral: 800-254-3258

    Note: When calling a department within the hospital, please dial the last four digits of the number.

    Admissions 877-243-8223
    Care Management (Social Work) 610-447-2686
    Home Care/Hospice 610-284-0700
    Medical Records 610-447-2375
    Patient Representative 610-284-8638
    Physician Referral 800-254-3258
    Radiology Scheduling 866-525-9729
    Security 610-284-8416
    Senior Support Line 800-254-7539
    Volunteer Office 610-328-8838
  • Emergency department open 24 hours a day, every day of the year. General hours of office operation are weekdays, 8 a.m. - 4:30 p.m.

    Main Number: 610-328-8700

    TDD: 610-328-8725

    Billing: 1-877-884-1564 for hospital bills; 610-490-7900 for CHMG or HAN physician bills

    Physician Referral: 800-254-3258

    Note: When calling a department within the hospital, please dial the last four digits of the number.

    Admissions 610-328-8705
    Billing Office 610-490-7900
    Cafe Carl (Cafeteria) 610-328-8766
    Case Management (Social Work) 610-328-8778
    Center for Diabetes 610-328-8918
    Center for Dizziness and Balance 877-953-4999
    Center for Occupational Health and Urgent Care 610-328-8760
    Crozer Health Home Health and Hospice 610-284-0700
    Gift Shop 610-328-4263
    Medical Records 610-447-2375
    Patient Financial Services 610-328-8758
    Patient Information 610-328-8717
    Patient Representative 610-447-6317
    Physical Medicine and Rehabilitation: Physical Therapy
    Occupational therapy, Speech/Language Therapy, 
    Dysphagia and Audiology Services
    610-328-8800
    Physician Referral 800-254-3258
    Radiology Scheduling 610-328-8785
    Security 610-328-8810
    Senior Support Line 800-254-7539
    Social Work 267-582-7267
    Springfield YMCA (formerly the Healthplex® Sports Club and Wellness Program) 610-557-9622
    Volunteer Office 610-328-8838
  • Open 24 hours a day, every day of the year. General hours of office operation are weekdays, 8 a.m. - 4:30 p.m.

    Main Number: 610-595-6000

    Billing: 1-877-884-1564 for hospital bills; 610-490-7900 for CHMG or HAN physician bills

    Physician Referral: 800-254-3258

    Note: When calling a department within the hospital, please dial the last four digits of the number.

    Billing Office 610-490-7900
    Community Health 610-447-6009
    Directions to Hospital 800-254-3258
    Emergency Department 610-595-6480
    Home Care 800-284-0700
    Hospice 610-505-6641
    Healthple®x Sports Club and Wellness Program 610-328-8888
    Medical Records 610-447-2375
    Nutrition Services 610-595-6168
    Occupational Therapy 610-595-6564
    Outpatient Registration 610-595-6484
    Patient Representative 610-595-6152
    Physical Medicine and Rehabilitation 610-595-6540
    Physical Therapy 610-595-6052
    Physician Referral 800-254-3258
    Pre Admission Testing 610-595-6722
    Patient Service Station 888-525-4772
    Radiology 610-595-6465
    Security 610-595-6477
    Sleep Center 888-753-3703
    Speech Pathology 610-595-6547
    Volunteer Office 610-595-6070
  • General hours of operation are weekdays, 8 a.m. - 4:30 p.m.

    Main Number: 610-494-0700

    Billing: 1-877-884-1564 for hospital bills; 610-490-7900 for CHMG or HAN physician bills

    Physician Referral: 1-800-254-3258

    Note: When calling a department within the hospital, please dial the last four digits of the number.

    Adult Mental Health Case Management 610-619-8700
    Adult Outpatient Mental Health Services 610-619-8700
    Crisis Services (24-hour psychiatric, substance abuse) 610-447-7600
    Substance Abuse Services 610-619-7370
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    Corporate Headquarters
    100 West Sproul Road
    Springfield, PA 19064

    1-800-254-3258

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